Fully-Administered Program

A model for success in a changing market

The Fully-Administered Program for IRAs and HSAs provides a full-service program with complete administrative, operational, and compliance support.

This program uses a secure online processing system—called IRAdirect^®—that creates a faster, simpler administration program by eliminating paper forms. IRAdirect offers compliance logic that catches errors and verifies the accuracy of your tax reporting forms. Completed forms can be reviewed by your back-office professionals—giving you full control of quality transactions.

Program Features

• Call Center Support. We take over 100,000 calls annually to help our clients with their IRA and HSA questions
• Beneficiary Claims Processing. We process over 36,000 beneficiary claims annually
• RMD and Scheduled Payments. We help manage over 40,000 scheduled payments annually
• Tax Reporting. We generate nearly 2 million IRS 1099 forms and over 1.6 million IRS 5498 forms annually
• Compliant Forms Generation. Smart and compliant forms plus compliant transactions
• Staff Training. System and compliance training with guided career pathing
• Compliance Technology. We help mitigate over $8 million in IRS penalties annually for our clients
• eSign and Integrated Document Imaging. We provide a convenient and efficient paperless process

Add on Features

• Integration with IRAdirect express™. We partner with core processing systems to create efficiencies and eliminate dual entry. Add to your program >
• Retirement Central Take Action Forms Center. Provides education and planning tools for your clients and let’s your clients open and manage their IRA and HSA transactions. Add to your program >
• IRAdirect Training Environment. Test and train your staff without the risk of affecting live data. Train with IRAdirect Interact >
• IRAdirect eSign. We provide a convenient and efficient paperless process. Change your business >